Tigo Business Forum 2018 San José, Costa Rica

El evento “Tigo Business Forum 2018” se presenta en San Jose, Costa Rica en el cuarto año consecutivo y representa para el ámbito empresarial a todos los que integramos la industria de TI.

Fue una excelente oportunidad para hacer networking y generar nuevos negocios con la Transformación Digital, desaprender y aprender descubriendo el futuro, para buscar reducir la complejidad y ocuparnos en detener la explosión del Cibercrimen, que utiliza eventos maliciosos encriptados que dañan reputaciones a grandes empresas y entorpecen operaciones con pérdidas millonarias y metadatos que se esfuman para uso no corporativo.

Los 4 pilares que se trató con excelentes expositores de la región fueron: Interconectividad, Seguridad, Cloud y Servicios Gestionados.

El mensaje principal del CIO Tigo Business Costa Rica, Sr Enrique Alvituz, fue reforzar el tema que son una compañía de soluciones que ayudan a sus clientes a ser más eficientes en la conectividad de su negocio y la solución de sus actividades diarias enfocada a soluciones. No ha sus conexiones sino a las soluciones que ofrecen a sus clientes.

Buscan ofrecer un valor agregado en soluciones que pueden encontrar en el mercado y así mejorar su negocio y esto se logra construyendo nuevas soluciones apoyándose en ingeniería de procesos.

La inclusión de los Partner en su ecosistema de soluciones juega un papel importante y primordial para el desarrollo de negocios y están en el centro de la influencia económica en los países donde tienen presencia.

La prestación de su portafolio esta en Centroamerica y Latinoamérica, Tigo opera en Guatemala, El Salvador, Honduras, Colombia, Bolivia, Paraguay y Costa Rica. Forman parte de Millicon International Cellular S.A. (MIC), con sede central en Luxemburgo.

El lema: “Todo está conectado” sirvió para exponer sobre la Tecnología como Servicio, donde puede convertirse en la aliada de las operaciones de las empresas.

Este mismo foro tendrá convocatoria también en otros países de la región como Colombia, Guatemala, El Salvador entre otros.

Aruba Atmosphere Local – Montego Bay Jamaica

Scroll to the bottom for Picture Slideshow.

Aruba networks had a great agenda planned for all partners and customers of Aruba products.  Expected attendance at the event is over 140 people attending from multiple countries in the Caribbean.  The event started with a beautiful beach front reception, where the food and the weather couldn’t have been any better on the night of May 29th.  I had the opportunity to mingle with good friends and partners such as Troy Dort, Corey Brunton, Dick Zijdel, Ad Laheij, Darragh  Fitzgerald, Rob Eyers, Gabriel Bedoya, to name a few.  You could sense the excitement from everyone incited by the potential Aruba, and Aruba Software will bring to the tourism industry in Jamaica.

The first session was intended for partners and a few key stakeholders for the Jamaica tourism industry.  Mauricio de Hoyos, director for Aruba Networks RLA, started the session by introducing the sponsors and the distributors in attendance.  He introduced Dr. Carey Wallace and Sanjay Garg who were going to be the speakers for the session.

Check out this brief interview with Mauricio de Hoyos.

Dr. Carey Wallace, Executive Director at Tourism Enhancement Fund, talked about the abundant beauty of the island of Jamaica.  From the geographical beauty, to the diversity and mix of cultures found on the island.  Jamaica is investing heavily in culinary arts and focused sharply on bringing more experiences to the visitors.

He mentioned there are two types of visitors, the “vacationers” who want to vacate their home and lay on the beach all day relaxing.  And there are the “travelers” who want to immerse themselves into the place and culture they are visiting.  They are focused in expanding the personalized experience for the travelers, while at the same time improving the experience for those who are vacationers.

With new technology, he explained, Jamaicans need to become better at getting great reviews.  Their homes are opening up via Airbnb, Uber is coming to the island soon, and therefore expanding the experiences. He was clear and concise when he stated, “the review is king”.  Jamaica is trying to grow tourism from two angles, 1. Increase arrivals, and 2. Increase revenues that stay on the island.  Currently, 30% of all spending from tourist on the island stays on the island.  So the tourism department is working on improving both, and technology such as Aruba’s location based marketing will be key.

Sanjay Garg, Global Hospitality Solutions for Aruba, mentioned that 14% of employment in Jamaica comes from tourism and millennials are the biggest demographic segment.  He discussed and allowed the audience to comment on questions such as, “What do they want?”, “How are you going to embrace them?” and “How is the Caribbean leveraging network infrastructure to meet millennial demands.”

“A 1% increase in customer experience translates to $6.90 in incremental annual revenue for high-end resorts”

All these topics generated a great conversation between the attendees and the presenter.  In the end, Aruba and Aruba partners are all eager to help Jamaica engage their tourists better.

Join the Airheads Community https://community.arubanetworks.com/

Download the “AppViewer by Aruba” for your phone. Our demo login is: Username: wtaruba@gmail.com password: aruba123

Gabriel Bodoya presented location-based marketing (LBM).  Location based marketing is not new, and people have used it since the hieroglyphs in caves to direct people where things are and where to go.

"Nowadays, NO wifi means NO BUSINESS"

Billboards, Radio, Television are all traditional ways to do push marketing.  But with LBM you can also do pull marketing, since you have more information about the user and have insights.  LBM is the use of a marketing strategy to target users within a certain geographic area.

There is a location based marketing course that is newly announced.  Once I get information on it I will update the link here.

Our very own, Jose Luis Acebo, presented about location based software solutions such as Meridian. He gave examples of the solutions and he tended the booth providing demonstrations to the audience.  You can see Jose Luis talking about some of the product portfolio by viewing this short video.

The event ended with presentations by Sanjay Garg, Austin Hawthorne, Director of Security Business, and Renato Cinini.  These presentations were geared more towards the technology, embedded security, portfolio and education.

Finally, many access points were gifted and overall you could see the excitement in the attendees’ expressions.  Many attendees’ imagination was ignited, many of them felt closer to the brand and many of them are going to bring new business to the table.

Martin Castillo Interview

I had the opportunity to interview Mr. martin Castillo, RLA General Manager at HPE.  He gave me some insights on his view of the new territory he is managing, RLA.

Highlights

1:10   The new position and territory
3:30  Tips for partner on success
4:30  Expanding the vision
5:00  Business continuity
6:30  Talk about transformation
7:40  Message to viewers

Mr. Castillo was a gracious host, he has over twenty years in this industry and he is extremely willing to help his channel partners.

Goodbye to Juan Mejia

The entire team at Westham Trade wish the best of luck to Juan Mejia, formerly HPE's ISS Options Specialist for Latin America, who is taking a new position outside of Hewlett Packard Enterprise.

Juan made great contributions to his business unit and will be missed greatly.  You might have known Juan as one of his characters, "Chef Manolo",  who will probably be retiring for a while (unless we do an interview sometime in the future?).

He will be working in the technology industry and we hope that our paths cross at some point.

Interview with Mauricio de Hoyos

pancho mauro datacenter

I had the great opportunity to interview Mauricio de Hoyos, Sales Director for Aruba Networks for the territory of RLA.  Mauricio talks about Aruba's position as a leader in the Gartner magic quadrant and how Aruba works with partners.

The complete interview is broken into three parts, and the last two parts will be added to this post as soon as they are published.

Micro Focus – Local Managua – Nicaragua 2018

Esta primera Gira patrocinada por Westham fue iniciada en Managua, Nicaragua el 6 de marzo y tuvo como escenario explicar cómo Microfocus puede ayudarle a resolver sus problemas o puntos de dolor, como establecer la relación entre coste y beneficio, así como una proyección de ROI que permita a su cliente potencial tomar rápidamente una decisión. Reforzando soluciones mucho más acertadas, ágiles y continuas para los procesos de ellos.

El software se ha convertido hoy en el creador de negocio. Es el elemento diferencial que hará ganar o perder clientes a las empresas. Así lo demuestran las grandes compañías tecnológicas más innovadoras, cuyo negocio se sustenta en el software y en la agilidad con la que lo producen y adaptan a los cambios del mercado.

Actualmente, todas las empresas digitales están haciendo cada vez más desarrollo de aplicaciones y sus equipos de TI viven bajo presión por ofrecer el mejor software que sirva a los fines empresariales. DevOps está en el desarrollo y la operación de la construcción del Software.

El ejemplo utilizado para ilustrar esta aseveración fue el cambio en la cultura de TI: pone a hablar y a colaborar de una forma más estrecha a la cadena de valor (la parte de desarrollo y la de operaciones) para producir servicios y software de una manera más ágil, con ciclos de desarrollo más cortos, garantizando la compatibilidad entre plataformas, reduciendo el time-to-market y obteniendo resultados de mayor calidad y a un menor coste.

Todo ello manteniendo a raya una de las principales preocupaciones que tienen las empresas, que es la seguridad de las aplicaciones, y aprovechando las infraestructuras ya desplegadas, como cloud, para optimizar los desarrollos, sin olvidar la automatización de las infraestructuras y la seguridad.

Nos acompañaron los canales IPESA, TELSSA, ALTEC y MEGAIMAGE donde intercambiamos criterios y puntos de vista reforzando el valor intrínseco de WESTHAM como aliado de negocio.

Did you know this about Aruba Airwave?

Aruba Airwave is a powerful management system for both Wired and Wireless environments, and is also multivendor.

If you have a network infrastructure you will need a tool to manage how devices are behaving, network issues and metrics, traffic analysis, connected users, and deep dive into every detail, this is briefly Airwave [more details]

Airwave can be acquired as a Hardware Appliance [server] and installed in your Datacenter, if your infrastructure is big and needs some redundancy schemas you can even grow and scale, that is powerful.

BUT, if you have a virtual environment Airwave can be installed as a virtual machine for FREE, it only needs node licenses [LIC-AW] for every managed device. That is it.

The previous statement gets even better, because if you are a current Aruba mobility controller customer with bundled Enterprise Licenses [LIC-ENT], these already include Airwave node licenses inside [LIC-AW], so you can basically deploy Virtual Airwave for FREE.

Then, what are you waiting for? lets talk about that Airwave you didn’t know you have and lets use it, you will be thrilled about how much your life can change.

Packing the suitcases for the Atmosphere 2018

Are you ready to attend the Atmosphere ? Cause we are! And this time it promises to be one of the best events on this year.

The popular Aruba Networks event takes place every year and its mainly to bring together people from end customers, partners, distributors and fans to talk, develop, demonstrate and train on its innovative solutions.

Atmosphere 2018  is going to bring an excellent experience in each of its participants, who will discuss topics of interest related to wired and wireless networks, management, security, Internet of Things ( IoT ), mobile engagement and above all the integration  between all these with a broad external ecosystem .

This represents the present and future for our generation who use mobile device to do almost everything in personal and business environments.

The Sessions:

The activities will be divided basically into 3 parts:  Partners, Airheads and Trainings. Each one has its peculiarity.

Partners session prepares us to interact daily with our customers. As the main Aruba message says: ” Customer First , Customer Last “we must be prepared to create a long term relationship with them, to use the available tools in order to achieve success in each project we carry out, with technical knowledge, success references, focus, guidance and continuity.

Airheads is oriented to deeper technical topics, live demonstration, open talks, integrations and releases of new functions for all product lines; in short this is the one if you are an engineer in pre-sales, post-sales or a final customer who needs to learn more about how to use Aruba.

Training session offers a chance to deepen knowledge and get prepared to present exams and obtain advanced technical certifications, to support our spot in the market.

The App

As the most important part of these activities is always people, Aruba has already programmed a Mobile application using Meridian to provide a unique experience, use it to:

  • Build and access your agenda, schedule attendance accordingly, review activity’s content, etc.
  • Interact with the local map, locations, active searches, guided indoor navigation step by step [this is done using Blue Dot in Meridian].
  • Receive campaign notifications about the schedules, extra activities, or general interest.
  • Collaboration with other users, share your profile, physical location and contact.
  • Social Networking  where you can have all the Tweets and photos related to the event, participants and announcements, they have even created a contest to add more fun.

Access to the application is sent by the organizing group, after having confirmed the participation.

Our Choice

On our side we are very interested in the new contents of UEBA [ User and Entity Behavior Analytics ], which is part of the Aruba 360 Secure solution Fabric along with the powerful Clearpass, and where the use of artificial intelligence and machine learning make a difference to bring specialized solutions to our customers, who may be suffering unknown problems and whose consequences could be incalculable.

We hope to find you in Atmosphere, we will be there to support you and experience this together.

See you in Vegas!