Edge-to-Cloud Support Services


The time you spend on IT is your most valuable resource, so why not ensure that time is being well spent?  Saving time on reliability and management tasks helps get things done faster, but isn’t all there is to it anymore, and it’s no longer enough to remain competitive. To achieve success, we must adopt new strategies that optimize your entire IT environment, and work with you to deliver better and more profitable outcomes ensuring your time is well spent.

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HPE Pointnext Complete Care is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimizing your entire IT environment, and achieve agreed upon IT outcomes and business goals through a personalized and customer-centric experience. All delivered by an assigned team of HPE Pointnext experts. With HPE Pointnext Complete Care, you can:

  • Personalize: HPE Pointnext Complete Care is modular and personalized to adapt to your individual needs and goals.
  • Optimize: HPE Pointnext Complete Care lets you do more for less by optimizing your time, your tech, and your decision making.
  • Transform: HPE Pointnext Complete Care approaches your entire environment holistically and delivers success by achieving specific and agreed upon IT outcomes

Get support matched to your individual needs

Work with an assigned team who will be experts on your environment and focused on your desired outcomes. Personal elements include:

  • Environment profile and support plan
  • Regular activity reviews
  • Know me guidance
  • Inventory management

Optimize your time, tech, and decision-making

Do more for less with:

  • Complete coverage from edge to cloud
  • Enhanced incident management
  • Performance optimization and lifecycle management
  • Software asset management
  • Environment dashboard to manage business priorities

Measure success with agreed upon outcomes

Benefit from a holistic approach that includes:

  • Workload insights for performance optimization
  • Lifecycle management
  • One-point-of-contact dedicated experts for multi-vendor environments
  • Skill gap elimination


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